Internet Users' Guide to Network Resource Tools by Terena
A reference for network users and user-support staff that will help you to discover how to carry out common networking tasks, how and where on the network to search for information, which tools are available, where to find them and how to use them. Users with a task to carry out such as looking for a particular email address or sending a file to a colleague can refer to the User overview, for suggestions on how to approach the task, information on relevant online resources and references to tools which might be used.