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The Economics of Benchmarking Thijs ten Raa

The Economics of Benchmarking By Thijs ten Raa

The Economics of Benchmarking by Thijs ten Raa

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Summary

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

The Economics of Benchmarking Summary

The Economics of Benchmarking: Measuring Performance for Competitive Advantage by Thijs ten Raa

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

The Economics of Benchmarking Reviews

'Many people in business talk about benchmarking. This book provides techniques that actually enable you to do it'. - John Kay, author of The Truth about Markets 'This elegant book shows how to measure the relative operational efficiency of enterprises. It provides both theoretical guidance and practical examples of techniques that can help identify underperforming and overperforming groups in your organization. Anyone interested in performance evaluation will want to read this book.' -- Hal Varian, Professor of Economics, Business and Information, University of California at Berkeley, USA This is a smart and delightful way of showing the theoretical underpinning of data envelopment analysis. Experts in linear programming and aficionados of Data Envelopment Analysis as well as the brightest of students will love this short book for the elegance and purity of its reasoning.' - Tom Weyman-Jones, Loughborough University

About Thijs ten Raa

Thijs ten Raa has been affiliated with NYU and Erasmus University and is now Associate Professor of Economics at Tilburg University, The Netherlands. He has published eight books, and numerous articles. In 2006 he was awarded the Wassily Leontief Centennial Medal.

Table of Contents

What is Benchmarking and Why is it Useful?.- Linear Programming in one Lesson.- The Technique of Benchmarking.- Case study 1: Spanish Restaurants.- Case study 2: Indian Banks.- Case study 3: Korean Quality Management.- Case study 4: Austrian Banking Deregulation.- Efficiency, Productivity and Profitability.- Case study 5: U.S. Manufacturing.- Case study 6: U.S. Hotels.- Case study 7: European Railways Efficiency.- Ranking.- Case study 8: Dutch Economics and Business Schools.- Returns to Scale.- Case study 9: U.S. Real Estate Investment Trusts.- Case study 10: European Railways Returns to Scale.- Concluding Remarks.

Additional information

NPB9780230224384
9780230224384
0230224385
The Economics of Benchmarking: Measuring Performance for Competitive Advantage by Thijs ten Raa
Thijs ten Raa
New
Hardback
Bloomsbury Publishing PLC
20081125
128
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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