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Communicating at Work Tony Alessandra

Communicating at Work By Tony Alessandra

Communicating at Work by Tony Alessandra


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Summary

Offers practical advice on developing verbal and nonverbal communication skills, writing effective correspondence, leading productive meetings, and using listening skills.

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Communicating at Work Summary

Communicating at Work by Tony Alessandra

In today's competitive workplace, your ability to communicate is your most important business skill.
This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead.
Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.

About Tony Alessandra

Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line, and shows them how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition. Dr. Alessandra is president of Online Assessments, (OnlineAC.com) a company that offers online assessments and tests; co-founder of MentorU.com, an online e-learning company; and Chairman of the Board of BrainX, a company that offers online digital accelerated-learning programs. He is a widely published author and was recognized by Meetings & Conventions Magazine as one of America's most electrifying speakers, Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985-and is a member of the Speakers Roundtable, a group of 20 of the world's top professional speakers.

Table of Contents


Contents

Introduction

Part I: Interpersonal Communication

1. Future Perfect Communication

2. Personal Communication Styles

3. The Four Styles

4. Communicating with the Four Styles


Part II: Verbal Communication

5. Active Listening

6. The Art of Asking Questions

7. Making Sure with Feedback

8. Conflict Resolution


Part III: Nonverbal Communication

9. Projecting a Powerful Image

10. The Power of Nonverbal Communication

11. It's How You Say It

12. Communicating Through Spatial Arrangements

13. How Your Use of Time Talks


Part IV: Group Communication

14. Presentation Power

15. Meeting Magic

16. Conducting Powerful Meetings


Part V: Written Communication

17. Putting Yourself Ahead of the Pack

18. It's a Matter of Style

Wrap Up: Putting It All Together

Bibliography

Index

Additional information

CIN0671788558LN
9780671788551
0671788558
Communicating at Work by Tony Alessandra
Used - Like New
Paperback
Simon & Schuster
19930816
272
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins

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