Working with Support Staff examines the many and varied roles support staff play in schools. This practical book covers the majority of these generic roles, paid and unpaid, trained and untrained, that support student learning. Using case studies, Working with Support Staff examines: *the developing role of support staff *international perspectives on the use of support staff *aspects of leadership and management as they relate to managing the work of support staff to maximise their contributions to student learning *the role of support staff in general and their management in the education service of the future. Drawing on the experiences of a number of support staff and their managers, Working with Support Staff examines all the issues impacting on the emerging roles of staff practising in schools.