Covering essential aspects of the underpinning knowledge for the Motor Vehicle NVQs, this book emphasizes the skills and understanding necessary for Level 2 and Level 3 candidates. Health and safety, customer relations and business practice are all presented in context, as are materials and processes, methods of measurement, and metal joining and cutting. Background science is presented as an aid to understanding essential technological processes, and the book concludes with a section on the principles and interpretation of engineering drawing.