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Walter Glenn (Huntsville, AL) has been working as a PC and Macintosh technician and trainer for more than 15 years. He is currently President of Glenn & Associates Consulting, where he provides network administration and technical support for medium-sized enterprise organizations. Glenn is the author or co-author of 14 computer books including Windows 98 in a Nutshell (O'Reilly), Word 2000 in a Nutshell (O'Reilly), and How to Use Windows XP (SAMS).

PART I: Welcome to Windows XP Ch. 1: Getting Comfortable with Windows Ch. 2: Improving Your Experience with XP Ch. 3: Migrating to Windows XP PART II: Working with Windows XP Ch. 4: Navigation Tips Ch. 5: Start Menu & Desktop Ch. 6: Working with Files & Folders PART III: Customizing Windows XP Ch. 7: Explorer Settings Ch. 8: Control Panel Ch. 9: Registry PART IV: Windows XP on the Internet Ch. 10: Web Browser Tips Ch. 11: Email Tips Ch. 12: Voice & Video Conferencing Ch. 13: Security Ch. 14: Other Internet Tools PART V: Media Creation in Windows XP Ch. 15: Media Viewers/Players Ch. 16: Image Editing Ch. 17: Video Editing Ch. 18: Audio Editing Ch. 19: Burning CDs PART VI: Networking Ch. 20: Workgroups Ch. 21: Users & Permissions PART VII: System Health Ch. 22: Improving Performance Ch. 23: Error Messages Ch. 24: Troubleshooting Hardware Ch. 25: Preventative Maintenance