Discussing the concept of the "virtual team" in the teamwork, this text brings together learning from companies pioneering the approach. It addresses issues posed by multi-site and global companies and presents a framework for understanding the pitfalls and obstacles that other organizations have overcome as well as the opportunities gained. Explanations of how to use technology effectively for distributed work include the rapidly emerging use of Intranets. Case studies of AT&T, Hewlett-Packard, NCR, and Bank of Boston are also presented.